About Us




Service


At ProCare, great customer service is about more than just providing you with the medical supplies and health care equipment you need. The caring, competent staff at ProCare works to ensure that each client achieves maximum benefits from his or her home medical equipment.


In addition to providing free delivery of our medical products, we offer the following services:


  • Medical equipment set-up
  • Equipment use training
  • Information on cleaning and maintaining medical products
  • Follow-up call to ensure your comfort with the use and maintenance of your equipment

It’s critical that you thoroughly understand how to use and care for your health care products. That’s why our service technicians are dedicated to spending the time it takes to completely educate you on the ins and outs of your home medical equipment and supplies.




Relationships


At ProCare, our clients are at the core of what we do. From retail clerks to service technicians, our staff thrives on building solid long-term relationships with each customer we serve. We want you to feel comfortable with our team of trusted professionals as they work to meet or exceed your home medical needs.




Respiratory Therapist on Staff


We at ProCare are proud to offer the expertise of one full-time and one on-call respiratory therapist. In addition to 24-hour service from our well-trained staff of technicians, ProCare offers expert respiratory guidance for more complicated home medical concerns. Our respiratory therapist provides expert CPAP equipment fittings, as well as CPAP follow-ups and progress reports to your physician.




Contact ProCare in Pekin or Mendota, Illinois for high-quality home health products and professional customer service from our dedicated, knowledgeable staff.